How do I place an order for your product online?
These are the steps to place your online order with us:
- Select the product you like
How long does it take for me to receive my purchase?
After you have made payment for the purchase, we will start to work on your order.
- Our production time is typically 4 weeks.
- Delivery of the item is 1 week for local delivery in Malaysia
Delivery outside of Malaysia will depend on your location. Please allow up to 2 weeks if you are staying in USA or Europe.
How do we pay for our order?
We accept payment via Paypal.
If you do not have a Paypal account, you can pay using your credit card at Paypal.
Can I pay using Cash on Delivery (COD)?
Sorry, but due to the nature of the product we cannot accept COD.
How do you deliver the items to me?
We use local courier service to deliver your items to you.
For international orders, we use UPS (?).
What if I don't receive my item after the specified delivery time?
Please contact our support staff and we will get right on it.
How do I contact you if I have an issue with my order?
We are open 6 days a week, Monday to Saturday. You can see our opening hours in our Contact Us page.
You can choose to contact us either:
- – Calling us directly
- – Sending us an email
- – Use the Contact form in our Contact Us page
What is your returns policy?
In general, we ….
Please check our page here for more information: